After-Sales

1. We will respond to your after-sales service request within 24 hours. Please check your email.

2. Please attach evidence such as the product’s serial number, pictures, or videos to help us resolve the issue more quickly.

3. We reserve the right to refuse after-sales service in the following situations: the customer disassembles the product without permission; the product malfunction is not caused by technical or material issues; the product does not meet the warranty conditions; or the product was not manufactured by our company.